OrganiqSupport
Support is by e-mail: youssefpmat@gmail.com. Most questions are answered by the guides below; if not, write with the details listed here and a person replies.
Solve it yourself
- Documentation: tools, units, authentication, errors and limits.
- Connection guides: Claude, Claude Code, Cursor and other clients, ChatGPT, Gemini CLI; each one ends with the common problems.
- Data sources: Search Console, GA4, Bing Webmaster Tools; what each one enables and the common errors.
- Plans and prices and security.
- Your plan, properties, keys and billing: https://app.organiqgeo.com.
What to include in your message
- The e-mail of the Google account you use in Organiq.
- The property (URL as shown in Search Console).
- The AI client (Claude, Claude Code, ChatGPT, Cursor, Gemini CLI…) and, if you know it, its version.
- The tool name and the error exactly as returned (
code,message,nextStep). - Date and time of the attempt.
- Screenshots without tokens or API keys.
Privacy requests and account deletion
Delete the account in the dashboard (Settings → Plan and billing) or at app.organiqgeo.com/exclusao-de-dados. Other requests (access, correction, portability): youssefpmat@gmail.com, from the registered e-mail; answered within 15 days. Details in the privacy policy.
Security reports
Vulnerabilities: same e-mail, with the steps to reproduce. See security.
Frequently asked questions
How do I connect GA4 to Organiq?
In the dashboard, open step 2 of the onboarding or the site's page, "Integrações" block, and pick the GA4 property from the list of your Google account. If you connected Google before October 30, 2026, click "Reconectar conta Google" first. With GA4 mapped, get_ai_traffic returns data. The AI assistant cannot connect it for you.
How do I connect Bing Webmaster Tools to Organiq?
In the same "Integrações" block, enter the site URL and the Bing API key (Bing Webmaster Tools → Settings → API Access). The site must be verified in Bing. With Bing mapped, get_bing_performance returns data. The AI assistant cannot connect it for you.
How do I register brand terms?
In the same "Integrações" block, add up to 20 terms per property. Queries that contain one of them count as branded, which enables the brand filter (all, branded, non-branded) and get_branded_performance. Steps: documentation.
Why does the dashboard say it is waiting for the sync ("aguardando o sincronizador")?
The sync runs several times a day. A new property receives up to 16 months of history in its first sync; the "data ready" e-mail says when it is done, and check_connection shows the dates once the data exists. Changing the GA4 or Bing property rebuilds the history of that source.